You can return products purchased from Rein & Ride within thirty days of receiving your order. To qualify for a return:

• Product Condition: The item must be in its original, unused condition and packaged in its original packaging. Items that are damaged, used, or altered will not be accepted.
• Proof of Purchase: A valid order receipt or proof of purchase is required to process your return.
• Exclusions: Customized items, personal care products, and certain health-related items may not be eligible for returns. Please check the specific return policies in the product descriptions for more information.

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

After receiving and inspecting your returned item:

• Approval: We will notify you whether your refund has been approved.
• Processing: If approved, the refund will be processed to your original payment method.
• Timeline: Refunds typically appear in your account within five to ten business days, depending on your bank or credit card provider. If you don’t see your refund within this period, please contact our customer service team for assistance.

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.